Address Accuracy

We charge delivery fee depending on the city, so it is better to have the address accurate. In very few circumstance, our system may not recognize the address correctly. As the results, the delivery fee may not be correct. We reserve the right to find the right address and correct the delivery fee. If you see the delivery fee is too high on the order, do not worry. We will correct it manually. You can always call us if you have any questions on delivery fee charge.

• While checkout, if there is NO delivery option, then we do not deliver to there.
• If you need to pick up by yourself, please check "I prefer to pickup" under "Personal (Billing) Details". If you want to ask somebody to pick it up, please fill the “Delivery (Recipient) Details”, then select Pickup from Store. We may confirm his/her ID.
  
• Our system may have other small issues, which we do not know, to give wrong delivery fee. If it happens, we reserve the right to change delivery fee on your order.
  
• If you think the city is around West Island but not on the listing, please call us. Once we confirm it, we will add it to the listing.
• Very few customers told us that there is no delivery option even they filled out the Delivery information. We are trying to find out the bug(s) and fix it once we find the reason. If it unfortunately happens to you, please select "Pick up" option and tell us you want delivery on the "Comments". We will manually change it. Please note we will charge delivery fee based on your delivery address. If you DO want to pickup, you DO NOT need to fill the "Comments" unless you have other comments for us.